1.HOW LONG CAN I GET THE FEEDBACKS AFTER WE SENT THE INQUIRY?
We will reply you within 12 hours in working day.
2.ARE YOU A DIRECT MANUFACTURER OR TRADING COMPANY?
We have two our own casting foundries and one CNC machining factory,we also have our own international sales department. We produce and sell all by ourselves.
3.WHAT PRODUCTS CAN YOU OFFER?
We focus on bucket wear pars & GET spare parts, stainless steel, carbon steel and low alloy steel casting parts.
4.WHAT APPLICATIONS DO YOUR PRODUCTS RELATE TO?
Our GET parts and casting products cover a wide range of industries including train & railway, automobile & truck,construction machinery, mining machinery, forklift, agricultural machinery, shipbuilding,petroleum machinery, construction, valve and pumps, electric machine ,hardware, power equipment and so on.
5.CAN YOU DO CUSTOMIZED PRODUCTS?
Yes,we are mainly doing customized wear parts and casting products according to the customers’drawings or samples.
6.DO YOU HAVE SOME STANDARD PARTS?
Yes, besides the customized parts,we also can offer some standard parts which are mainly used for excavators. We called them G.E.T parts, including bucket teeth and adapters,cutting edges,side cutters,end bits,ripper shanks, shank guards and scarifies shanks,pins and retainers,bolts and nuts,etc.
7.HOW DO I SET UP A TRADING ACCOUNT WITH FH-ND?
Email to firstname.lastname@example.org. Well be in touch ASAP to confirm your account.
8.HOW NEED A CATALOGUE?
We’ll deliver a hard copy of our Parts Reference Guide to your address completely free of charge. Just let us know where to send it! Email to email@example.com
9.HOW TO GUARANTEE THE QUALITY OF YOUR GOODS?
Firstly,we will do the inspection after every process.For the finished products,we will do 100% inspection according to the customers’ requirements and the international standard.Secondly,we have our own testing lab and the most advanced and complete inspection equipment in the casting industry,including Spectrometer, Metallographic Microscope, Tension Tester, Low Temperature Tester, X-ray Tester, MPT, UT, CMM, Video Measurement Machine and so on.With these advanced facilities & instruments, we are able to supply the most precise finished products to our customers, and make products meeting their overall inspection requirements on chemical composition, mechanical properties, non-destructive testing and high precise dimensional inspections.
10.WHAT’S THE PAYMENT TERM?
When we quote for you,we will confirm with you the way of transaction,FOB,CIF,CNF,etc.For mass production goods, you need to pay 30% deposit before producing and70% balance against copy of documents.The most ommon way is by T/T. L/C is also acceptable.
11.HOW TO DELIVER THE GOODS TO US?
Usually we will ship the goods to you by sea, because we are in Fenghua and Ningbo,and we are near from the Shanghai and Ningbo Port, it is very convenient and efficient to ship goods to any other countries.Of course,if your goods are very urgent, the Ningbo Airport and Shanghai Airport are also very nearby.
12.WHERE ARE YOUR PRODUCTS MAINLY EXPORTED TO?
Our casting products are mainly exported to over 30 countries such as USA, Russia, Peru, Spain, India, Brazil, Korea, Australia, Canada and etc. Our clients include many customers who specialize in mining and construction machinery.